Scope
The 10-, 30-, and 100-conversion packs, 30-Day Unlimited, and Perpetual Desktop License are one-time purchases. The 30-day option does not renew automatically, and no option creates a monthly or annual subscription.
Refund eligibility, statutory withdrawal rights, and payment processing are governed by the current Paddle Refund Policy and applicable mandatory consumer law. Nothing here reduces non-waivable rights for digital products that are faulty, materially misdescribed, or unfit for their stated purpose.
How to request a refund
Use the receipt or transaction-management link in Paddle's confirmation email, or visit paddle.net and choose the refund option. Paddle reviews and processes payment refunds. WUTONG does not ask buyers to send card details and does not return funds outside Paddle's process.
For installation, activation, compatibility, or product support, contact gg416914162@gmail.com with the order email and Paddle transaction reference. This can help resolve a technical issue and supplies relevant context if Paddle reviews a refund request.
Digital delivery and statutory rights
The installer, activation code, and entitlement are digital content delivered after payment confirmation. Withdrawal periods and the effect of beginning download or use vary by location. Paddle's checkout and current refund policy present the rules that apply to the buyer. Mandatory rights always take priority.
Effect of a refund or reversal
If Paddle approves a refund, payment reversal, or chargeback, the related activation, download access, 30-day window, perpetual license, and unused conversion credits may be suspended, reduced, or revoked to match the reversed purchase. A reversed dispute may restore access after Paddle confirms the reversal.
Mandatory consumer rights
Nothing in this policy limits rights that cannot be excluded under applicable law. Where mandatory law or Paddle's policy provides a stronger remedy, that remedy applies. Product questions may be sent to gg416914162@gmail.com.